Privacy Policy

for Android application

Last updated: 22 December 2025

DaktarBook ("we", "our", "us") operates the DaktarBook mobile application and the website https://daktarbook.com. This Privacy Policy explains how we collect, use, disclose, and protect user information when you use our mobile app (Android) and related service 

1. Scope
This Privacy Policy applies to:
The DaktarBook Android mobile application
The DaktarBook website (daktarbook.com)


By using our App or Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information
Name
Mobile number
Email address
User account information


b) Health-Related Information Appointment details Doctor, clinic, or diagnostic service selections


> ⚠️ We do not provide medical diagnosis or treatment. All health-related information is used only for appointment and service management purposes.



c) Automatically Collected Information

Device information

IP address
App usage data
Crash and performance data

3. How We Use Your Information

We use the collected information to:

Provide doctor appointment and healthcare service booking

Communicate with users regarding appointments and updates

Send important notifications (via push notifications)

Improve app performance and user experience

Ensure security and prevent fraud

4. Push Notifications

The DaktarBook app may send push notifications related to:

Appointment confirmations
Service updates
Important system notices

You can disable notifications anytime from your device settings.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share information only:
With doctors, clinics, or diagnostic centers for appointment purposes With service providers (such as analytics or notification services)

When required by law or legal process


6. Third-Party Services

The app may use trusted third-party services such as:

Firebase Analytics

Firebase Cloud Messaging (Push Notifications)


These services may collect information according to their own privacy policies.

7. Data Security

We take reasonable measures to protect your data: Secure HTTPS communication Limited

for all users 

DaktarBook.com collects, uses, and protects personal information to provide secure and effective healthcare-related services.

Information We Collect

We may collect:

Doctor information (name, degree, designation, workplace, experience, BM&DC number, chamber details, visiting time, serial number)

User information (name, email address, contact details)

Technical data such as IP address and basic web log information


By submitting information to DaktarBook.com, you consent to its collection and storage. If you wish to remove your information, please contact contact@daktarbook.com.

How We Use Information

We use collected information to:

Provide and improve our services

Help users take doctor appointments easily

Analyze user interest and experience

Share service updates and, with consent, promotional information


Data Sharing

We do not sell or rent personal information. Data may be disclosed only when required by law, to protect rights and safety, or to enforce our policies.

Communication

Users may receive service-related or promotional communications. You can opt out at any time. Spam or misuse of communication services is strictly prohibited.

Data Security

We use reasonable security measures to protect personal information. Unauthorized disclosure or misuse of information is not permitted.

Contact

Customer Support Email: contact@daktarbook.com

Data Update or Removal

To update or delete your information, please contact us at contact@daktarbook.com.


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